Welayu · Order tracking
Track your order
Enter your order ID below to see exactly where your parcel is.
#
Enter your full order ID — including the “#”. Your Welayu order ID looks like #WA1000. Type it exactly as shown, with the # symbol at the start — don’t leave it out, or the tracker won’t find your order.
📩 Can’t find your tracking?
Once your order ships (usually within 1 working day), we send the tracking link by email, WhatsApp and SMS. If you don’t have a tracking number yet, it simply means your order hasn’t shipped yet.
⏱️ Ordered 2–3 days ago?
If it’s been more than 2–3 working days with no update, email support@thewelayu.com or WhatsApp +91 75013 43917 and we’ll look into it right away.
Need help with a delivery, address change, or refund? See our FAQ or reach us at support@thewelayu.com.